Technical Support is one of our most client-appreciated services, thus what makes our Technical Support Team a distinctive one, it is the frequent response and the quick professional solution retrieval.
Consequently, our technical support team is always up to date with emerging technological advances. There is a strict requirement from our management that each technician or engineer has to pass a level test quarterly (each 3 months). To expand our field of coverage, we are encouraging our team to take Microsoft certifications exams and to build up their level of information knowledge.
Smartech has a technical support plan that will allow every entity anywhere in Liberia to receive technical support, this is not restricted to Smartech clients only, for more information check the Service Contracts at the SERVICES section.